Privacy Policy

Last Updated:

Your privacy is important to us. This Privacy Policy explains how Xogtyvit collects, uses, and protects your personal information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. What Data We Collect

At Xogtyvit, we collect information that you provide directly to us, as well as data automatically gathered when you use our services.

2. How We Use Your Data

We use the collected data for the following purposes:

• Service Delivery: To provide and improve our products and services
• Order Processing: To process orders and manage your account
• Communication: To send updates, newsletters, and promotional offers
• Customer Support: To respond to customer support requests
• Analytics: For analysis and research to improve our website
• Advertising: To display relevant advertising, including Google Ads
• Maps: To provide interactive maps via Google Maps
• Legal Compliance: To comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information to third parties. However, data may be shared in the following cases:

• Service Providers: Google (Analytics, Ads, Maps), payment systems, email services
• Legal Requirements: When required by law or legal process
• Business Transfer: In the event of a merger or acquisition
• With Your Consent: When you explicitly agree to it

4. Data Security

We use technical and organisational measures to protect your information, including:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits
• Access controls and authentication

5. Your Rights

Under Australian privacy law, you have the following rights regarding your personal data:

• Access: You may request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Data Portability: Transfer your data to another provider
• Restriction: Limit how your data is processed

To exercise these rights, please contact us at info@xogtyvit.world

6. Cookies and Tracking

We use cookies and similar tracking technologies for:

• Website functionality and user experience
• Analytics and performance monitoring
• Advertising and personalization
• Storing user preferences and settings

For more detailed information about our use of cookies, please see our Cookies Policy.

7. International Data Transfers

Your data may be stored and processed in Australia or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

8. Data Retention

We retain your personal data for different periods depending on the purpose:

• Account data: Until account deletion or 3 years of inactivity
• Order history: 7 years for tax and legal compliance
• Marketing data: Until you unsubscribe or 2 years of inactivity
• Analytics data: 26 months maximum

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.